Starting July 1, 2025, all corporate clients in Vietnam will be required to complete biometric verification and ID matching for their legal representatives in order to continue using electronic banking services, including withdrawals and payments. This new mandate is part of Circular 17/2024/TT-NHNN issued by the State Bank of Vietnam (SBV), aimed at enhancing security across the financial system.
According to Clause 5, Article 17 of Circular 17/2024/TT-NHNN, effective July 1, 2025, organizations and enterprises will only be allowed to conduct electronic transactions after verifying that their legal representatives' ID documents and biometric data (such as facial recognition or fingerprints) match.
Although this requirement officially takes effect next year, many banks have already begun notifying and preparing corporate customers to avoid any service disruptions.
After July 1, 2025, corporate accounts without completed biometric verification will have their access to electronic payment and withdrawal services temporarily suspended. This enforcement ensures full compliance with the SBV’s data security and anti-fraud regulations.
Banks have proactively sent notices to business clients, urging their legal representatives to complete the required authentication process well in advance to avoid transactional delays.
Legal representatives can complete the biometric verification process either via the bank’s digital banking app or in person at a physical branch.
If already verified previously, the system will prompt for confirmation and OTP entry to complete the syncing process.
If verification has never been done, the legal representative will be guided through the following steps:
Capture the front and back of their citizen ID card
Use the phone camera to perform facial recognition
Place the ID card within the camera frame as instructed
Afterward, the system will cross-check biometric and document data. The final step will be to authenticate the transaction for full activation.
Alternatively, businesses may choose to visit the nearest bank branch for in-person biometric data collection and verification.
The rollout of biometric verification marks a crucial step in Vietnam’s push toward a secure and fully digital banking infrastructure. For businesses, ensuring compliance before the July 2025 deadline is essential to maintain seamless banking operations and minimize risk.
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