Privacy policy
Info Finance always places the data security of customers and partners as our top priority. In the context of rapid digital transformation and increasing cybersecurity risks, we understand that protecting personal information is not only a responsibility but also a core commitment to building trust within the investor community.
This Privacy Policy is established to ensure that all activities involving the collection, processing, and storage of information at Info Finance comply with applicable laws, meet the highest security standards, and protect users’ rights and interests.
Info Finance is committed to protecting 100% of customer and partner data, including personal information, transaction information, and all data generated during service usage.
We do not share, sell, or exchange information with any third party except when:
• We receive written consent from the data owner; or
• We are required to comply with a request from competent authorities in accordance with the law.
All data usage activities are strictly monitored to ensure transparency and maximum protection of customer privacy.
Customer information is collected only when necessary for:
• Identity verification and account creation
• Supporting transactions and providing financial services
• Enhancing user experience
• Consulting, customer support, and request handling
• System improvement and platform performance optimization
We do not use information beyond the purposes communicated, nor do we exploit data for commercial activities or unwanted advertising.
To ensure data safety against leaks and cyberattacks, Info Finance applies a multi-layer security framework, including:
• Advanced Data Encryption: All personal and transaction data is encrypted using internationally recognized standards to prevent unauthorized access.
• Firewall and 24/7 Security Monitoring: Automated continuous monitoring detects early signs of attacks or abnormal access.
• Multi-Factor Authentication (MFA): Users must complete multiple verification steps to protect accounts from third-party intrusion.
• Secure Backup and Storage: Data is backed up regularly and stored on high-standard secure infrastructure to minimize loss risks.
• Regular Security Testing and Assessments: Security specialists perform ongoing testing to ensure the platform remains in optimal security condition.
When using Info Finance services, customers have the right to:
• Request access to, view, or update personal information
• Ask for clarification on how data is used
• Request restriction of processing or deletion of information where legally permitted
• Receive direct support if information leakage is suspected
We are always ready to assist customers in maintaining full control over their privacy.
In certain necessary cases for service operation, Info Finance may share data with:
• Internal technical systems
• Technology partners that meet high security standards
• Transaction processing entities as required by regulations
However, all processes are strictly controlled, and partners are required to comply with confidentiality obligations, ensuring data is not misused.
In addition to Info Finance’s efforts, customers should also:
• Keep login credentials confidential
• Never share passwords with others
• Use secure devices and updated software
• Contact us immediately upon detecting suspicious activity
Customer cooperation helps strengthen overall system security.
Info Finance’s Privacy Policy reflects a strong commitment to protecting privacy and ensuring data security for all customers and partners. With a multi-layer security system, transparent data-handling procedures, and a professional technical team, we provide a financial environment that is safe, trustworthy, and fully transparent.
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